TERMS AND CONDITIONS
Zativa Life wants you to be thrilled with your purchase. Your good health is our ultimate goal, but we want you to be happy, too! If you have questions about the effectiveness of our products in general, please contact our team at prior to purchase and consult with a qualified healthcare provider about your particular health challenges.
While your health and wellbeing is our priority, Zativa Life wants you to be satisfied with your purchase. We encourage you to consult with your healthcare provider should you have any particular health concerns, prior to purchasing our products. Our team is happy to answer any questions you may have about the effectiveness of our products. For more information, please call us at ______.
We are the sole owners of the information collected on this site. We alone have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.
Zativa Life (Corporation or Inc.) is the sole owner of the information collected on ZativaLife.com. Only Zativa Life is able to collect and have access to what is voluntarily provided by our customers via email, phone, or other forms of communication. Your information is safe and protected; therefore it is not given or visible to an entity outside of Zativa Life.
We accept VISA and MASTERCARD only. If you wish to pay by check or money order, please call us to place your order by phone.
For online orders, we accept Visa and MasterCard. If you would like to place your order by phone, we accept checks and money orders.
If you wish to return an item, be sure to not open the bottle. We can only accept returns on bottles that haven’t been tampered with in any way. You may request a return authorization by email to info@ZativaLife.com within 14 days from receiving your products. The address for the product return will be in this authorization email. Items should be returned new and in the condition in which they were delivered. Please keep your mail receipt as proof of shipment. The return shipping cost is your responsibility.
If you are not satisfied with your purchase and wish to make a return, please contact our team at info@ZativaLife.com within 14 days of receiving your CBD product(s). Our team will help to process your return and issue you a credit/refund. We accept returns of products in their original, unopened condition. Zativa Life does not cover return shipping costs.
*talk about issuing a credit / refund
Zativa Life ships via the most reliable carrier available for your address. Zativa Life is 100% legal to ship to all US states. Your products are carefully packed and shipped from our FDA certified laboratory in Miami, Florida. All orders are usually processed and shipped within 48 hours. Tracking information will be provided via email when possible so that we both can keep an eye on your package as it travels to your door.
Zativa Life is completely legal to ship nationwide. All items are carefully packed and shipped from our FDA-certified laboratory in Miami, Florida. Orders are processed within 48 hours of purchase and tracking information is provided by email.
When you receive your shipment, please inspect it for any damages. If something has happened to the package, you can either refuse to accept it from the carrier OR contact us within 48 hours of receipt.
We strive to ensure that your package arrives promptly and undamaged but sometimes, mishaps occur during the delivery process that are out of our control. In the case of items damaged during shipping and handling, please contact our team within 48 hours of receipt.
*Send e-mail to customer apologizing for the inconvenience and provide a 15% off discount code*